Your data, your trust, our responsibility

Effective April 21, 2026

Who we are

Cyclone Solutions ("we", "us", "our") is a web design, SEO, marketing, and IT services company based in Keswick, Ontario. Our website address is cyclonesolutions.com. This policy explains what information we collect when you visit our website or use our services, and how we handle it.

What information we collect

When you fill out a form on our website (contact form, SEO audit request, or quote request), we collect the information you provide, which may include your name, email address, phone number, website URL, business name, and competitor URLs. We only collect what you voluntarily submit -- we don't collect information without your knowledge.

Our website also uses Google Analytics (GA4) to collect anonymous usage data such as pages visited, time on site, device type, and general geographic region. This data is aggregated and cannot identify you personally.

How we use your information

We use the information you submit through our forms to respond to your inquiry, prepare quotes or audit reports, and communicate with you about our services. We use anonymous analytics data to understand how visitors use our website so we can improve the experience.

Who we share it with

We do not sell, rent, or trade your personal information to any third party. Your information may be processed by the following service providers who help us operate our business:

Google Analytics (anonymous website usage data), our email provider (to respond to your inquiries), and our web hosting provider (HostGator, where form submissions are processed). These providers only access your data as needed to perform their services and are bound by their own privacy policies.

Cookies and tracking

Our website uses Google Analytics cookies to collect anonymous usage statistics. These cookies do not contain personal information. We do not use advertising cookies or tracking pixels from social media platforms. Our website is served through Cloudflare, which may set a security cookie to protect against malicious traffic.

How we protect your data

Our website is served over HTTPS with SSL encryption. Form submissions are transmitted securely. We limit access to personal information to only those who need it to respond to your inquiry. We do not store credit card or payment information on our website.

Your rights

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to access the personal information we hold about you, request corrections to inaccurate information, and request deletion of your personal data. To exercise any of these rights, contact us at [email protected].

Data retention

We retain form submission data for as long as necessary to fulfill the purpose for which it was collected -- typically for the duration of our business relationship plus a reasonable period afterward. You can request deletion at any time by contacting us.

Children's privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

Contact us

If you have questions about this privacy policy or how we handle your data, reach out anytime:

Cyclone Solutions
Keswick, Ontario, Canada
Email: [email protected]
Phone: 416-801-4755